FREQUENTLY ASKED QUESTIONS (FAQ'S)

How do I buy tickets?

We recommend you be purchase tickets in advance online. Tickets will be sold in 30-minute intervals, you are not limited to time once inside the event and can enjoy the many festivities with your friends and family. Tickets can be purchased at store.topekazoo.org/#/SpecialEvents

 

When is Zoo Lights open?

DATES:
November 22 - December 28

TIMES:
Sunday - Thursday: 5 pm -9 pm
*Last ticket sold at 8 pm

*CLOSED MONDAY'S

Special Hours:
Thanksgiving & Christmas: 6 pm - 9 pm

Friday/Saturday Hours:
Friday & Saturday: 5 pm-10 pm
Week of December 21 - 28: 5 pm-10 pm
Last ticket sold at 9 pm

 

How much are tickets?

PRICES:

Children under 12: $9
Adults: $12
Seniors: $9

Premier Night Prices:
Children under 12: $9
Adults: $14
Seniors: $9

Age 2 and under get in free!

Members of the Topeka Zoo enjoy a $3 discount on tickets only with code!
Reciprocal Memberships do not receive any discounts.

Tickets can be purchased at store.topekazoo.org/#/SpecialEvents

 

Planning something special?

Email us at help@topekazoo.org!

 

How do I get the $3 discount for members?

Emails have been sent out to all members containing the promo code for the discount. Be sure to check your junk folders, spam folders, and “promotional” folder if you use Gmail! Still can’t find it? Give us a call at (785)368-9180.

 

If I have a membership to another zoo, can I use that for Zoo Lights tickets?

No, unfortunately only members of the Topeka Zoo are eligible for the discount.

 

Can I switch my tickets to a new night?

Tickets are non-refundable. However, if due to rain, snow, or wet conditions, you need to change the date of your visit, tickets can be exchanged for a different evening. 

Zoo Lights is an outdoor event in November & December please dress warm and understand that we do not control the weather so it might be cold.

 

Will there be food?

We'll have tons of delicious treats and drinks available all around the zoo!

 

Will Santa be there every night? How much are photos?

Santa Claus himself will be here every night of Zoo Lights until he leaves to get Rudolph and the elves prepped and ready to deliver presents on December 24th, meaning the last night you can get those last-minute gift requests and FREE photos.

Santa will be accessible from inside the zoo and in the Big Gage Shelter House.

How much does it cost to rent an igloo? What do they come with?

IGLOOS - Learn More Here

ELEVATE YOUR IGLOO-

• Hot chocolate with peppermint schnapps - $11 + tax
• Hot chocolate with fireball - $11 + tax
• Light up Souvenir cup with hot chocolate and alcohol $17 + tax - Select an add on peppermint schnapps or fireball
• Hot Toddy - $9 + tax
• Beer - $7 + tax
• Wine by the glass $ 7 +tax
• Flight Board with 4 Signature Holiday Cocktails $20 +tax
  • Spiked Hot Chocolate
  • Hot Toddy Grinchmas
  • Punch Ginger All the Way
  • Fizz the Season Naughty
  • Nice Sherry and Bright
• Snackcuterie board
• Igloo Guests can order food from the café through their Igloo Concierge

Guests consuming alcohol must be 21 years old. Please make sure you have identification with you.

 

Where can I get one of those light-up cups? What comes in them?

You can purchase them in Zooville, Holiday Village, and Camp Cowabunga!

You can get Hot Chocolate in them. For the adults, you can ask for a “spiked” hot chocolate!